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Frequently asked questions
What types of garments do you manufacture?
* We specialize in the production of casual wear and everyday apparel, including T-shirts, shorts, long pants, jackets, and tote bags. Our focus is on cotton and cotton-blend fabrics, as well as functional materials suitable for daily wear and streetwear. At this time, we do not manufacture silk or silk-based garments. If you have specific product requirements, feel free to share the details, and we will be happy to discuss them with you.
What is the minimum order quantity?
* Our minimum order quantity starts from 12 pieces (1 dozen) per print design. For each garment style or type, the minimum order quantity is 24 pieces. Within one dozen, clients may mix up to two different fabric colors, and size quantities are flexible.
Can you assist with the design and development process?
* Yes, we offer comprehensive design and development services. From concept creation to prototype development, we can support you throughout the process.
Can you handle large-scale orders?
* Absolutely. We have the capacity to handle large-scale orders and can ramp up production as necessary to meet your demands.
Do you offer custom designs or modifications on existing products?
* Yes, we offer both custom designs and modifications to the existing product. Our design team will work with you to create a product that meets your specifications.
What payment terms do you offer?
* Our payment terms are typically 70% upfront and 30% upon completion before shipment. Terms can be negotiated based on the order size.
What is the lead time for production?
* The lead time for production can vary based on the order size and complexity. Generally, it ranges from 4 to 12 weeks. We will provide a more accurate timeline during the order process.
What quality control measures do you have in place?
* We have a strict quality control process that includes inspection of raw materials, in-process checks during manufacturing, and final audits before shipping.
What shipping options do you provide?
* We offer a range of shipping options, including air freight and sea freight, depending on your budget and time constraints.
How do you handle changes or cancellations to an order?
* Changes or cancellations must be communicated as soon as possible. Depending on the production status, there may be fees associated with changes, but we will do our best to accommodate your requests.
Address
Jln Wayan Gebyag, Kerobokan. Kuta Utara, 80361. Bali, Indonesia.
Contact
info@balibagusapparel.com +62 858 5788 4308